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A Notice to Customers Who Use Our Online Payment Services

Due to widespread impact of the recent TARGET stores data security breach, we have been notified that some customers have had their payment cards cancelled and reissued by their credit card company or bank. If you attempt a payment in our portal which is rejected, please contact your credit/debit card issuing bank to ensure your current credit/debit card is still valid.

In addition, for customers who have automatic monthly payment rules in place, please review your current credit/debit card profile information to ensure it is the most up to date.

If you have any questions regarding this notice, please e-mail us at so that we may assist you.

Click here to be redirected to Osterman Propane online payment access.

To our customers in CT, RI and Southeastern Mass.
Thank you for Shoveling!
Keep those vents clear!
Keep those vents clear!

A reminder to customers that we need your help so that our drivers can make their deliveries efficiently and safely.

Please make an effort to:

Ensure that your driveway is plowed properly - Icy and snowy driveways lead to stuck trucks. Also remember, our trucks are nearly 12' wide. Just because your car can fit doesn't mean we can too.

Please clear a path to your propane tanks - Our drivers will always make their best efforts to complete your delivery. However, buried underground tank domes or long pulls with a heavy hose through deep snow makes their job much harder.

Keep appliance intakes and exhaust clear - Blocked vents can present a very serious hazard. Keep both intakes and exhaust free and clear of snow to ensure proper ventilation and operation.

Click for more winter safety tips